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A website is an island.
Advertising is a bridge to that island. Large and small businesses
online are discovering that truth in a hurry — or else.
Advertising is not what it used to be. The internet has changed its
purpose and its strength. Rather than making advertising in the
traditional media weaker, the net has made it stronger. That’s why
all guerrillas must be aware of the new power of advertising.
The first thing to know, and this should come as good news, is
that advertising no longer has to make the sale.
Not very long ago, advertising’s main goal was to make the sale,
though there are many other goals. But that has changed dramatically
with the growth of dotcom companies all over the internet. Today,
the goal of much advertising is not to make the sale but to direct
people to websites.
That does not diminish the power of advertising. Instead, it
increases it. With many, if not most, guerrilla-run
companies establishing webturf, advertising’s newest function is to
motivate people to visit a website where they can get far more
information than can be delivered by standard media advertising.
Advertising has become the first step in a permission marketing
campaign. It invites dialogue and interactivity with prospects and
customers by directing people to websites, by offering free
brochures, by generating the kind of action that leads to permission
to receive marketing messages. Once people grant that permission,
which they do at a website or by simply calling to request a
brochure — printed or electronic — that’s when serious
guerrilla marketing attempts to close the sale.
That means the prime obligation of advertising is to motivate an
easy-to-take-action. This should come as good news because it places
less of an onus on advertising than ever before. Motivating the
action of getting person to click to your website is a whole lot
simpler than motivating a person to part with his or her hard-earned
money and risk spending it the wrong way.
Not only is it easier to motivate action, but that action is
becoming even easier as being online is now endemic. Over 100
million people are now online, though America Online’s chief, Steve
Case, pegs the number as being closer to 200 million.
It’s not always a whole lot of fun to visit your store or order
from your toll-free number, but it is fairly enjoyable to click over
to a website and take a gander at what is being offered and how you
can benefit. There is a risk when somebody responds to advertising
with an order. There is no risk at all if they check your website.
Advertising seems to grease the skids to the sale. It takes far less
time to learn about you online than to cruise around a mall or drive
to a location further away than their computer.
That means advertising can be short, concise, to the point. It no
longer has to curry the favor of prospects with long copy, involved
graphics or detailed explanations. The internet can do that for you,
allowing you to save on advertising costs. Advertising your website
works in all the media -- from TV to radio, from magazines to
newspaper, from direct mail to billboards. It doesn’t take a lot of
time or verbiage to get them to spend a few moments checking how
your website can improve their lives.
As all guerrillas know, the name of the game in marketing is
creating relationships. It’s tough to accomplish this with an ad.
It’s pretty easy with a website, which initiates dialogue by
inviting it, by making it as easy as clicking a mouse.
Advertising has always been a method designed to change human
behavior by getting people to purchase your product or service. The
internet has changed that. Now, advertising merely has to deflect
human behavior, to divert curiosity from an ad or commercial to a
website.
There is little question that the online fire burns brightly.
There is no question that advertising fuels the online flame.
During the telecast of Super Bowl played in l999, I was fairly
amazed to see four commercials for dotcom companies. Today, I am
even more amazed when I watch a sporting event telecast that does
not have a whole gaggle of dotcom commercials.
The big and the small players online are learning from hard
experience that they are invisible when they are online. Sure, their
site might come up from a search engine or a link from a cooperating
company, but the majority of people get their information
offline — and that’s where guerrillas marketing their sites.
Offline and regularly.
It’s
true that standard media advertising is interruption marketing,
interrupting people in their perusing of the newspaper or magazine,
in their viewing of a TV show or listening to the radio.
Interruption marketing is crucial, however, as the first step in
gaining permission from people to receive your marketing materials.
And it is equally crucial in luring them to your website.
The top five products that internet users actually prefer to buy
online differ from men to women. The top five to men are computer
software, computer hardware, pornography, books and music. The top
five to women are computer software, greeting cards, music, books
and computer hardware. As Adweek magazine says, women are from
Hallmark; men are from Bob’s Digital House of Porn.
Many so-called experts believe that the growth of the internet
signals the demise of advertising. This particular expert believes
just the opposite. Advertising now can loom as important as ever, as
necessary as ever, and more mandatory for a proper marketing mix
than at any time in history.
The larger the internet grows, the more important the role of
advertising and the greater its power. Advertisers must no longer
have to move a person from total apathy to purchase readiness with
their advertising. Now, all they have to do is move a person from
total apathy to mild curiosity. From that point, moving that person
to purchase readiness is the job of the website.
About the Author:
Jay Conrad Levinson is probably the most respected marketer in
the world. He is the inventor of "Guerrilla Marketing" and is
responsible for some of the most outrageous marketing campaigns in
history — including the "Marlboro Man" — the most
successful ad campaign in history. In his latest book, "Put Your
Internet Marketing on Steroids" Jay reveals how you can use
marketing steroids legally to make your business insanely
profitable.
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